Terms of service

Welcome to The Happy Cart. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General Terms

The Happy Cart operates an online store offering unique products to customers in Pakistan.

We reserve the right to:

  • Refuse service to anyone for any lawful reason.
  • Limit or cancel orders where necessary.
  • Update product information, prices, offers, and availability at any time.
  • Modify or discontinue any part of our website or services without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colors, and other information displayed on our website are accurate.

However, actual product colors or appearance may vary slightly depending on your device, screen settings, lighting, or other factors.

We do not guarantee that product descriptions, images, or other website content will always be completely accurate, current, or error-free.

3. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors or other inaccuracies. If an order has been placed with an obvious pricing error, we may contact you to confirm whether you wish to proceed with the order at the correct price.

You agree to provide accurate and complete information when placing an order.

4. Orders

When you place an order with The Happy Cart, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or refuse an order in certain circumstances, including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Incorrect customer information
  • Delivery limitations
  • Other legitimate business or operational reasons

If we cancel an order for which payment has already been received, we will arrange an applicable refund.

5. Cash on Delivery

We may offer Cash on Delivery (COD) as a payment option for eligible orders.

By placing a COD order, you agree to provide accurate contact and delivery information and to accept the order upon delivery.

Repeated refusal of COD orders, fraudulent orders, or intentionally providing false information may result in restrictions on future orders.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframe displayed on our website or communicated to you.

Delivery times may vary due to factors outside our control, including:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Address-related issues
  • High order volumes
  • Unforeseen logistical circumstances

The Happy Cart is not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing an accurate and complete shipping address and valid contact information.

7. Returns and Refunds

Our 7-day easy return policy applies to eligible products.

Customers may request a return within 7 days of receiving their order, subject to the conditions described in our Return & Refund Policy.

Products may need to be unused, undamaged, and returned with their original packaging and accessories.

For complete information about eligibility, return shipping, refunds, exchanges, and damaged or incorrect products, please review our Return & Refund Policy.

8. Prohibited Activities

You agree not to use our website or services for unlawful or unauthorized purposes.

You must not:

  • Violate any applicable laws or regulations.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the security or operation of our website.
  • Submit false, misleading, or fraudulent information.
  • Place fraudulent or unauthorized orders.
  • Copy, reproduce, or exploit our website content without permission.
  • Introduce viruses, malware, or other harmful code.
  • Use automated systems to interfere with or excessively access our website.

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.

9. Intellectual Property

All content appearing on The Happy Cart website, including but not limited to:

  • Logos
  • Brand names
  • Product descriptions
  • Images
  • Graphics
  • Website design
  • Text
  • Videos
  • Other original content

may be owned by or licensed to The Happy Cart and may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission.

10. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

These services may have their own terms and privacy policies. The Happy Cart is not responsible for the content, availability, security, or practices of third-party websites or services.

Your use of third-party services is subject to the terms and policies of those providers.

11. Errors and Corrections

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, or other information.

We reserve the right to correct such errors and update information at any time without prior notice.

12. Disclaimer

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will always be free of errors.
  • Information provided on the website will always be complete or current.
  • The website will be completely free from viruses or other harmful components.

You use our website at your own risk to the extent permitted by applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, The Happy Cart and its owners, employees, representatives, and service providers will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information provided by customers.

15. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will become effective when the updated Terms are posted on our website. The "Last Updated" date at the top of this page will be updated accordingly.

Your continued use of our website after changes are posted means that you accept the updated Terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan, without prejudice to any mandatory rights or protections available to consumers under applicable law.

Any disputes will be handled in accordance with applicable Pakistani law and the jurisdiction of the appropriate courts or authorities.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

The Happy Cart
Email: help.thehappycart@gmail.com